Help if you've lost your job

If you’ve lost your job or can’t work at the moment, you may be able to get a benefit or other financial help. 

To make things as easy as possible there is information on help available. 

If you’re not currently working, you may be eligible for: 

COVID-19 Income Relief Payment 

If you lost your job after 1 March 2020 due to the impact of COVID-19, you may be able to get a payment for up to 12 weeks.  Each week you could get: 

  • $490 if you worked 30 or more hours a week 

  • $250 if you worked 15 to 29 hours a week 

Your partner can earn up to $2,000 (before tax) a week. 

For more information or to apply visit 

If you don’t have internet access call 0800559009 from 7am to 6pm, Monday to Friday and 8am to 1pm Saturday or visit your nearest service centre. 

If you’re deaf, hearing-impaired or find it hard to communicate by phone you can call Deaf Link Free-fax 0800 62162 or Text 0292867170 or email 

Multilingual Lines – Monday to Friday 8.30am to 5pm

Samoan 0800 663 003 or Tongan 0800 669 009